Easy Returns
At Jocosa, we want you to love every piece you order. If something’s not quite right, returning your item is quick and simple.
How to Start a Return
- info@jocosa.com within 14 days of receiving your order.
- We’ll get back to you with return instructions within 1–2 business days.
Return Conditions
- unworn, unwashed, and in original condition with tags attached.
- 14 days of receiving return instructions.
- unless the item was damaged or incorrect.
Refunds & Credits
Once we receive and inspect your return, we’ll process your refund or store credit within 3–5 business days.
Refunds are issued to the original payment method.
